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| The
services listed below summarize the typical range of services provided
for expatriates and their families. The expatriate family is provided
with practical and essential homefinding services and ongoing settling-in
support and assistance. |
| |
| PRE-ASSIGNMENT/HOMEFINDING
VISIT |
- Pre-arrival
contact - assessment of needs re: housing, schooling, etc
- Welcome
pack - containing publications and useful information
- City
orientation tour - covering business, residential and leisure
areas
- School
appointments - tour of schools and meeting with admissions officers
- Real
estate appointments - accompanied home viewing
- Lease
negotiation - review of lease and advise
- Social/Recreation
Clubs - tour of facilities
- Visits
to shopping areas, special interest facilities as requested
|
| SETTLING-IN
PROGRAMME |
- Full
Arrival Kit - containing various publications and information
sheets
- Community
Familiarization - including shopping orientation
- Explanation
of Public Transport System - use of MRT, buses, taxis
- Driving
Orientation - explanation of traffic rules, local driving licence
- Bank
Account - assistance with the opening of accounts
- Furniture
Hire/Purchase - introduction to rental companies and shops
- Car
Hire/Purchase - explanation and assistance
- Medical
Information - talk on medical facilities and emergency procedures
- Travel
& Leisure Ideas - discussion on leisure activities & travel
in the region
- Cultural
Awareness - discussion on the local cultures
- Newcomers’
Get-togethers - coffee mornings and social events
- Maids
- advice and assistance with the hiring of domestic help
- Ongoing
Support and Assistance - for duration of the assignment
|
| DEPARTURE
SERVICES |
- Provide
Repatriation Checklist: Contact Assignee to discuss departure
procedures and various closures
- Administration
of termination documents
- Cancellation
of utilities and telephone line(s)
- Shipping
of Household Goods (HHG): Advise allowance and procedure, and
arrange for shipping surveys and quotes
- Coordinate
final packing and move-out: Organise temporary hotel accommodation
- Closures:
Assist with termination of school, club, bank, car rental, mail
redirection, etc
- Coordinate
handover of property and inventory checkout
- Assessment
of dilapidation, negotiation of claims between the tenant and
landlord until agreement has been reached and deposits recovered
- Assist
in the termination process with an end of Tenancy interview and
advise assignee on various procedures such as cleaners, furniture
removal etc
- Deposit
Return - follow-up on reimbursement of security deposit
|
| SHIPMENT
LIAISON SERVICES |
- Matters
relating to shipment queries, insurance claims in the event of
loss or damage, and advice on local repair resources.
|
| IMMIGRATION
DOCUMENTATION |
- Application
of new Employment Pass
- Application
of new Dependent Pass
- Application
of Temporary Pass
- Application
of Long-term Social Visit Pass
- Renewal
of Employment Pass
- Renewal
of Dependent Pass
- Cancellation
of Employment Pass
- Cancellation
of Dependent Pass
- Transfer
of Endorsement to new passport or address change
- Translation
of documents
|
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